/* ==========================================
   DASHBOARD NEXUS PRO - CYBER DARK THEME
   ========================================== */
@import url('https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@300;400;600;700&family=JetBrains+Mono:wght@400;700&display=swap');

:root {
    --bg-base: #02040a;
    --surface-glass: rgba(10, 15, 30, 0.6);
    --border-neon: rgba(0, 240, 255, 0.15);
    --cyan-glow: #00f0ff;
    --purple-glow: #7000ff;
    --text-main: #ffffff;
    --text-muted: #8b9bb4;
    --danger-neon: #ff003c;
    --success-neon: #00ffaa;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: 'Space Grotesk', sans-serif;
    color: var(--text-main);
}

body {
    height: 100vh;
    background-color: var(--bg-base);
    overflow: hidden;
    background-image: 
        linear-gradient(rgba(0, 240, 255, 0.03) 1px, transparent 1px),
        linear-gradient(90deg, rgba(0, 240, 255, 0.03) 1px, transparent 1px);
    background-size: 40px 40px;
}

/* ==========================================
   SCROLLBARS CYBERPUNK
   ========================================== */
::-webkit-scrollbar { width: 5px; height: 5px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: rgba(0, 240, 255, 0.2); border-radius: 10px; }
::-webkit-scrollbar-thumb:hover { background: var(--cyan-glow); box-shadow: 0 0 10px var(--cyan-glow); }

/* ==========================================
   1. TELA DE LOGIN (TERMINAL)
   ========================================== */
.login-overlay {
    position: fixed; top: 0; left: 0; width: 100%; height: 100%;
    background: radial-gradient(circle at center, rgba(10,15,30,0.9) 0%, var(--bg-base) 100%);
    display: flex; justify-content: center; align-items: center; z-index: 1000;
}

.login-box {
    background: var(--surface-glass);
    padding: 40px; border-radius: 8px; text-align: center;
    border: 1px solid var(--border-neon);
    box-shadow: 0 0 30px rgba(0, 240, 255, 0.05);
    backdrop-filter: blur(10px);
    width: 380px;
}

.login-box h2 { font-weight: 700; font-size: 24px; margin-bottom: 8px; letter-spacing: 1px; text-transform: uppercase; }
.login-box p { color: var(--text-muted); font-size: 13px; margin-bottom: 24px; font-family: 'JetBrains Mono', monospace; }

.login-box input {
    width: 100%; padding: 14px; margin-bottom: 20px;
    background: rgba(0, 0, 0, 0.5); border: 1px solid rgba(255,255,255,0.1);
    border-radius: 4px; font-size: 14px; outline: none; transition: 0.3s;
    font-family: 'JetBrains Mono', monospace; color: var(--cyan-glow);
}

.login-box input:focus { border-color: var(--cyan-glow); box-shadow: 0 0 10px rgba(0, 240, 255, 0.2); }

.login-box button {
    width: 100%; padding: 14px; background: rgba(0, 240, 255, 0.1);
    color: var(--cyan-glow); border: 1px solid var(--cyan-glow);
    border-radius: 4px; font-size: 15px; cursor: pointer; font-weight: 600;
    text-transform: uppercase; letter-spacing: 1px; transition: 0.3s;
}

.login-box button:hover { background: var(--cyan-glow); color: #000; box-shadow: 0 0 20px rgba(0, 240, 255, 0.4); }

/* ==========================================
   2. LAYOUT PRINCIPAL (SIDEBAR ESQUERDA)
   ========================================== */
.dashboard-wrapper { display: flex; width: 100%; height: 100vh; overflow: hidden; }

.sidebar {
    width: 280px; background: rgba(2, 4, 10, 0.8);
    display: flex; flex-direction: column; border-right: 1px solid var(--border-neon);
    backdrop-filter: blur(5px);
}

.sidebar h2 {
    padding: 24px 20px; font-size: 16px; font-weight: 700;
    color: var(--text-main); border-bottom: 1px solid var(--border-neon);
    text-transform: uppercase; letter-spacing: 2px;
}

.tabs { display: flex; background: rgba(0,0,0,0.4); }
.tab-btn {
    flex: 1; padding: 16px 0; background: transparent; border: none;
    color: var(--text-muted); cursor: pointer; font-weight: 600; font-size: 12px;
    border-bottom: 2px solid transparent; transition: 0.3s; text-transform: uppercase;
}
.tab-btn:hover { color: var(--text-main); }
.tab-btn.active { color: var(--cyan-glow); border-bottom: 2px solid var(--cyan-glow); text-shadow: 0 0 10px rgba(0, 240, 255, 0.5); }

.sidebar-header {
    padding: 20px 20px 10px; font-size: 11px; color: var(--text-muted);
    text-transform: uppercase; font-weight: 700; font-family: 'JetBrains Mono', monospace;
}

.menu { list-style: none; overflow-y: auto; flex: 1; }
.client-item {
    padding: 14px 20px; cursor: pointer; border-left: 3px solid transparent;
    display: flex; justify-content: space-between; align-items: center; transition: 0.2s; font-size: 14px;
}
.client-item:hover { background: rgba(0, 240, 255, 0.05); }
.client-item.active { background: rgba(0, 240, 255, 0.08); border-left: 3px solid var(--cyan-glow); color: var(--cyan-glow); }

.unread-badge {
    background-color: var(--danger-neon); color: white; border-radius: 4px;
    padding: 2px 8px; font-size: 10px; font-weight: 700; font-family: 'JetBrains Mono', monospace;
}

#search-protocol {
    background: rgba(0,0,0,0.5) !important; color: var(--cyan-glow) !important;
    border: 1px solid var(--border-neon) !important; font-family: 'JetBrains Mono', monospace;
}

/* BOTOES MASTER (SIDEBAR) */
#master-actions { background: transparent !important; border-bottom: 1px solid var(--border-neon) !important; }
#master-actions p { color: var(--cyan-glow) !important; }
#master-actions button {
    background: rgba(0,0,0,0.3) !important; border: 1px solid rgba(255,255,255,0.1) !important;
    color: var(--text-muted) !important; font-family: 'JetBrains Mono', monospace; text-transform: uppercase;
}
#master-actions button:hover { border-color: var(--cyan-glow) !important; color: var(--cyan-glow) !important; box-shadow: 0 0 10px rgba(0, 240, 255, 0.1) !important; }

/* ==========================================
   3. COLUNA CENTRAL (CHAT)
   ========================================== */
.chat-container { flex: 1; display: flex; flex-direction: column; background: transparent; }

.chat-header {
    background: rgba(2, 4, 10, 0.8); padding: 20px 24px; 
    border-bottom: 1px solid var(--border-neon); display: flex; 
    justify-content: space-between; align-items: center; backdrop-filter: blur(10px);
}
.chat-header h3 { font-size: 18px; font-weight: 600; color: var(--text-main); margin-bottom: 4px; }
.chat-header small { color: var(--cyan-glow); font-size: 12px; font-family: 'JetBrains Mono', monospace; }

.status-indicator { color: var(--success-neon); font-weight: 600; font-size: 12px; display: flex; align-items: center; gap: 8px; text-transform: uppercase; font-family: 'JetBrains Mono', monospace;}
.status-indicator::before { content: ''; display: inline-block; width: 8px; height: 8px; background: var(--success-neon); border-radius: 50%; box-shadow: 0 0 10px var(--success-neon); }

.btn-danger {
    padding: 8px 16px; background: rgba(255, 0, 60, 0.1); color: var(--danger-neon); 
    border: 1px solid rgba(255, 0, 60, 0.3); border-radius: 4px; cursor: pointer; 
    font-weight: 600; font-size: 12px; text-transform: uppercase; transition: 0.3s;
}
.btn-danger:hover { background: var(--danger-neon); color: #000; box-shadow: 0 0 15px var(--danger-neon); }

/* BALÕES DE MENSAGEM */
.messages-area { flex: 1; padding: 30px; overflow-y: auto; display: flex; flex-direction: column; gap: 16px; }

.message-box { 
    padding: 14px 18px; border-radius: 8px; max-width: 70%; 
    line-height: 1.5; font-size: 14px; word-wrap: break-word;
}

.msg-atendente { 
    background: rgba(0, 240, 255, 0.05); color: var(--cyan-glow); 
    border: 1px solid var(--border-neon); align-self: flex-end; 
    border-bottom-right-radius: 0; box-shadow: inset 0 0 10px rgba(0, 240, 255, 0.05);
}
.msg-atendente strong { color: var(--text-main); }

.msg-cliente { 
    background: rgba(255, 255, 255, 0.03); color: var(--text-main); 
    border: 1px solid rgba(255, 255, 255, 0.1); align-self: flex-start; 
    border-bottom-left-radius: 0; 
}

.msg-sistema { 
    color: var(--text-muted); font-size: 12px; text-align: center; 
    align-self: center; font-family: 'JetBrains Mono', monospace; 
    padding: 6px 16px; background: rgba(0,0,0,0.4); border: 1px dashed rgba(255,255,255,0.1); border-radius: 4px;
}

/* ÁREA DE DIGITAÇÃO */
.input-area {
    padding: 20px 30px; background: rgba(2, 4, 10, 0.9); 
    border-top: 1px solid var(--border-neon); display: flex; gap: 15px; align-items: center;
}

#message-input {
    flex: 1; padding: 14px 16px; border: 1px solid rgba(255,255,255,0.1); 
    border-radius: 4px; outline: none; font-size: 14px; transition: 0.3s; 
    background: rgba(0,0,0,0.5); color: var(--cyan-glow); font-family: 'JetBrains Mono', monospace;
}
#message-input:focus { border-color: var(--cyan-glow); box-shadow: 0 0 10px rgba(0, 240, 255, 0.1); }
#message-input:disabled { background: rgba(255,255,255,0.02); cursor: not-allowed; }

#send-btn {
    padding: 14px 24px; background: rgba(0, 240, 255, 0.1); color: var(--cyan-glow); 
    border: 1px solid var(--cyan-glow); border-radius: 4px; cursor: pointer; 
    font-weight: 600; font-size: 14px; text-transform: uppercase; transition: 0.3s;
}
#send-btn:hover:not(:disabled) { background: var(--cyan-glow); color: #000; box-shadow: 0 0 15px rgba(0, 240, 255, 0.4); }
#send-btn:disabled { border-color: rgba(255,255,255,0.1); color: rgba(255,255,255,0.2); background: transparent; cursor: not-allowed; box-shadow: none; }

/* ==========================================
   4. COLUNA DIREITA (FICHA CRM)
   ========================================== */
.crm-sidebar {
    width: 320px; background: rgba(2, 4, 10, 0.8); border-left: 1px solid var(--border-neon);
    display: flex; flex-direction: column; backdrop-filter: blur(5px);
}

.crm-header {
    padding: 20px 24px; border-bottom: 1px solid var(--border-neon);
    font-weight: 700; color: var(--text-main); font-size: 14px; letter-spacing: 1px; text-transform: uppercase;
}

.crm-content { flex: 1; padding: 24px; overflow-y: auto; }

.info-group { margin-bottom: 24px; padding: 15px; background: rgba(255,255,255,0.02); border: 1px solid rgba(255,255,255,0.05); border-radius: 4px; }
.info-group label { display: block; font-size: 10px; color: var(--cyan-glow); text-transform: uppercase; margin-bottom: 8px; font-family: 'JetBrains Mono', monospace; }
.info-group p { font-size: 14px; color: var(--text-main); font-weight: 500; word-break: break-all; }

.crm-actions { padding: 20px 24px; border-top: 1px solid var(--border-neon); display: flex; flex-direction: column; gap: 15px; }

#transfer-area, #note-area { background: rgba(0,0,0,0.4) !important; padding: 15px !important; border: 1px solid rgba(255,255,255,0.1) !important; border-radius: 4px !important; }
#transfer-area label, #note-area label { font-size: 10px !important; color: var(--text-muted) !important; font-family: 'JetBrains Mono', monospace; }
#transfer-select, #note-input { width: 100%; padding: 10px !important; margin-top: 10px !important; border: 1px solid rgba(255,255,255,0.1) !important; border-radius: 4px !important; font-size: 13px !important; background: rgba(0,0,0,0.6) !important; color: var(--cyan-glow) !important; font-family: 'JetBrains Mono', monospace;}

#btn-transferir { background: transparent !important; color: #f59e0b !important; border: 1px solid #f59e0b !important; border-radius: 4px !important; transition: 0.3s !important; }
#btn-transferir:hover { background: #f59e0b !important; color: #000 !important; box-shadow: 0 0 10px #f59e0b !important; }

#btn-nota { background: transparent !important; color: var(--purple-glow) !important; border: 1px solid var(--purple-glow) !important; border-radius: 4px !important; transition: 0.3s !important; }
#btn-nota:hover { background: var(--purple-glow) !important; color: #fff !important; box-shadow: 0 0 10px var(--purple-glow) !important; }

#btn-encerrar-atendimento { background: transparent; color: var(--danger-neon); border: 1px solid var(--danger-neon); border-radius: 4px; padding: 14px; transition: 0.3s; }
#btn-encerrar-atendimento:hover { background: var(--danger-neon); color: #000; box-shadow: 0 0 15px var(--danger-neon); }

/* ==========================================
   5. DASHBOARD DE MÉTRICAS (MASTER)
   ========================================== */
.metrics-container { background: transparent !important; }

/* Remove fundos brancos injetados pelo HTML inline anterior */
.metrics-container .chat-header { background: var(--surface-glass) !important; border: 1px solid var(--border-neon) !important; }
.metrics-container .chat-header h3 { color: var(--text-main) !important; }

.metric-card {
    background: var(--surface-glass) !important; padding: 25px; border-radius: 8px;
    border: 1px solid var(--border-neon) !important; border-top: 3px solid var(--cyan-glow) !important;
    text-align: left; box-shadow: inset 0 0 20px rgba(0, 240, 255, 0.02);
}
.metric-card h4 { font-size: 11px; color: var(--text-muted) !important; font-family: 'JetBrains Mono', monospace; margin-bottom: 12px; }
.metric-card p { font-size: 32px; font-weight: 700; color: var(--cyan-glow) !important; text-shadow: 0 0 15px rgba(0, 240, 255, 0.3); }

.metric-card:nth-child(2) { border-top-color: var(--purple-glow) !important; }
.metric-card:nth-child(2) p { color: var(--purple-glow) !important; text-shadow: 0 0 15px rgba(112, 0, 255, 0.3); }

.metric-card:nth-child(3) { border-top-color: var(--success-neon) !important; }
.metric-card:nth-child(3) p { color: var(--success-neon) !important; text-shadow: 0 0 15px rgba(0, 255, 170, 0.3); }

.metric-card:nth-child(4) { border-top-color: #f59e0b !important; }
.metric-card:nth-child(4) p { color: #f59e0b !important; text-shadow: 0 0 15px rgba(245, 158, 11, 0.3); }

/* TRUQUE: Inverte as cores do Chart.js para ficar Dark Mode automaticamente */
.metrics-charts div { background: var(--surface-glass) !important; border: 1px solid var(--border-neon) !important; }
.metrics-charts canvas { filter: invert(0.85) hue-rotate(180deg); }